The hotel offers amenities for your comfortable stay and unforgettable experiences
Immaculate & Spacious
“The room was absolutely immaculate and incredibly spacious, providing a comfortable and relaxing environment throughout my stay.” view full review
Sky Movies Delight
“I thoroughly enjoyed lying down with the sliding doors open, watching Sky Movies all night long – it was truly fabulous!” view full review
Excellent Breakfast!
“The breakfast offered a fantastic selection of hot and cold choices, making every morning a good experience.” view full review
Perfect Kitchen Setup
“The inclusion of a kitchen space and washing machine was a game-changer, allowing me to manage my meals and laundry easily during my stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Children
Cots
Children's menu
Spa & Leisure
Sauna
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
27 Stanley Street,
Queenstown,
New Zealand,
Otago
Map view
27 Stanley Street,
Queenstown,
New Zealand,
Otago
City landmarks
Cable Car
Skyline Queenstown
1.1
km
Zoo
Kiwi and Birdlife Park
1.1
km
Lake Wakatipu
610 m
65 Beach St
Moa Statue
730 m
Theme Park
Fear Factory Queenstown
730 m
Gforce Paragliding Skyline
G Force Paragliding
1.0
km
Cemetery
Queenstown Cemetery
1.0
km
Gallery
ivy box art gallery
1.0
km
Rees St Marine Parade
Queenstown Underwater Observatory
630 m
Main Town Pier
KJet Queenstown
630 m
Nearby
Garden
Queenstown Garden
470 m
Square
Queenstown Mall
480 m
Rees Street
William Gilbert Rees Statue
370 m
Church
St Peter's Anglican Church
200 m
Torpedo 7
Southern Lakes Heliski
410 m
Gallery
Queenstown Arts Centre
250 m
Gallery
Silver Fern Gallery
230 m
Theme Park
Shotover Canyon Swing
590 m
35 Camp St
Hetties Rock & Crystal Shop
340 m
Gallery
Artbay Gallery
300 m
19 Marine Parade Williams Cottage
Vesta Design
400 m
Gallery
Ivan Clarke Gallery
500 m
Gallery
Central Art Gallery Queenstown-Julia Milley
520 m
Lake Hayes
410 m
Shotover &
AJ Hackett Bungy
540 m
Casino
SKYCITY Queenstown Casino
540 m
Mall
O'Connells Shopping Centre
330 m
Store
Four Square Alpine
340 m
Golf Course
Queenstown Gardens Disc Golf
410 m
Church
St Joseph Parish
120 m
Restaurants
The Hillside Brasserie
480 m
Heartland Hotel 27 Stanley Street
Fergburger
650 m
42 Shotover Street
Queenstown Resort College
190 m
Coronation Street
Halo
360 m
1 Earl Street
1876 Bar And Restaurant
440 m
45 Ballarat Street
The Exchange
400 m
39 Ballarat Street
Brazz Steakhouse & Bar
460 m
1 Athol St Otago
Elements Restaurant
330 m
Novotel Queenstown Lakeside Corner Earl Street and Marine Parade
@Thai - Thai Cuisine
360 m
8 Church Street Upstairs
No.5 Church Lane
360 m
3-5 Church Lane
Tanoshi Iko
340 m
Tenancy 4 5-17 Church Street
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
convenient location
excellent dining experience
lacked attention from staff
8.0/10
Great
Rooms
8.3
Location
8.8
Service
8.2
Dining
7.8
Guest reviews
8.0/10
based on 6 reviews
4/5
based on 1076 reviews
8.5
8.5/10 based on 2420 reviews
#35 of 62 hotels in Queenstown based on Tripadvisor
Adrian
United Kingdom,
February
2024
7.4/10
The hotel had a great location within walking distance of Queenstown shops, making our trip convenient without a car. The rooms were a bit noisy due to shared access areas and lacked some amenities promised during booking. The service at reception was warm and friendly, but there were challenges getting directions. The dining experience was limited with early breakfast hours. Despite this, the prime location and proximity to town center added value to our stay.
Rooms
7.0
The rooms were a bit noisy with shared access areas and lacked some promised amenities.
Service
8.0
The service at reception was warm and friendly, but getting directions was a bit challenging.
Location
9.0
The hotel's location was great, just a short walk to the heart of Queenstown, making our trip convenient without a car.
Dining
6.0
The dining options were limited with early breakfast hours.
Facilities
7.0
The hotel's facilities didn't match the rest of the premises.
Joe
United Kingdom,
February
2024
9.2/10
I loved how convenient it was to have the hotel's own restaurant, making it easy to enjoy top-quality meals without having to venture far. The room was spacious, with a lovely bath and super comfy beds. The apartment was well-designed, featuring a fully equipped kitchen, a cozy bed, a large living room, a generous bathroom, and even laundry facilities.
Rooms
9.0
The room was spacious with a lovely bath and very comfortable beds.
Service
9.0
The staff were incredibly warm and attentive, even preparing a sweet greeting card for our honeymoon. They were always ready to assist with laundry and other requests, making our stay very convenient and enjoyable.
Location
10.0
The location was perfect, offering the best of both worlds - very central yet quiet. I enjoyed the small balcony where I could relax outdoors and it was just a quick walk to all the shops and restaurants.
Dining
9.0
The dining experience was excellent, especially at breakfast where the staff was very helpful and the food was top-notch. Having meals delivered to the room made our stay even more enjoyable.
Facilities
9.0
The facilities were fantastic, including everything we needed for a comfortable and convenient stay.
convenient location
lacked attention from staff
Henry
United States,
January
2024
8.8/10
My stay at the hotel was fantastic! The rooms were spacious with great views and one of the best showers ever. They had all the facilities I needed. The service was superb; everyone was extremely friendly and helpful, making me feel right at home. The location was perfect, within walking distance to shops and restaurants. The dining experience was amazing, and the hotel facilities were top-notch. Overall, a great value for the money.
Rooms
9.0
The rooms were spacious and had a good view from the balcony. They were great with all the facilities I needed.
Service
9.0
The staff was superb, with excellent customer service. They were friendly, approachable, and extremely helpful with directions and recommendations.
Location
9.0
The location was excellent, within walking distance to shops and restaurants. I felt very much at home.
Dining
8.0
The dining experience was really tasty and well worth the extra fees. The local Nagasaki rice was a delightful treat.
Facilities
9.0
The facilities were well-appointed with everything I needed for a comfortable stay.
Graham
United Kingdom,
December
2023
7.8/10
I had a mixed experience at this hotel. The rooms are spacious and well-equipped but lacked any view. The service was friendly overall, although there was room for improvement in customer service training. The location was excellent with unexpected views, but there were minor issues. The dining options were good with a fantastic selection, and the facilities were satisfactory.
Rooms
8.0
The rooms are spacious and have everything you could need, including laundry, but did not have any view whatsoever.
Service
7.0
The staff were all so friendly, but there was a lack of consistency in customer service.
Location
9.0
The location was excellent with unexpected views of Queenstown, walking distance to downtown center, shops, and restaurants.
Dining
8.0
The dining was good with a great selection of both hot and cold food.
Facilities
7.0
The facilities were decent but there were minor issues.
Jerry
United States,
May
2023
8.4/10
I had a fabulous stay at this hotel with stunning views over the lake and the city from my large and well-appointed room. The king-size bed was super comfy, and the floor-to-ceiling window provided a picturesque view, matching the scenic vibe of the place's name. However, the check-in time was a bit late at 2 pm, and the direct view of neighboring apartments was a slight downside.
Rooms
9.0
My room was spacious and beautifully designed with fabulous views over the lake and the city. The king-size bed was incredibly comfortable.
Service
9.0
The service here was top-notch, with the staff being very accommodating and friendly. They even directed me to my room and were always helpful and kind. However, I was informed that for any special requirements, it's better to contact them directly, which I wish I had known earlier.
Location
9.0
The hotel's location was excellent, within walking distance to shops and restaurants. Being on a higher elevation not only offered great views but also provided a good opportunity for some exercise. The free onsite parking was a big plus for me, eliminating the need to use the car.
Dining
7.0
The dining experience was good overall, but it was a bit disappointing that the menu only offered hot breakfasts without any fruit or cereal options. Despite this, the Danish pastries were a nice bonus.
Facilities
8.0
The facilities at the hotel were convenient and well-maintained.
Brian
United States,
April
2023
7.8/10
My stay at the hotel was overall pleasant. The rooms were equipped with everything you could need, including a great kitchen, although the dark carpets made dusty corners visible. The towels provided were of good quality without needing to request more.
Rooms
8.0
The rooms had everything you could need, including a very good kitchen. The dark carpets showed everything and made dusty corners very evident.
Service
7.0
The service was attentive and helpful, with a staff member taking our luggage to the room and showing us around.
Location
7.0
The hotel's location was convenient, within walking distance to central areas and public transport. Parking onsite was a plus, although navigating the layout felt like a maze.
Dining
9.0
The dining experience was above average, with friendly and helpful staff. The breakfast was amazing and set a great tone for the day.
Facilities
8.0
The hotel offered essential facilities such as room service, dry cleaning, laundry, and tours/ticket assistance.
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